3.9.3 Qualified Staff

The institution provides a sufficient number of qualified staff—with appropriate education or experience in the student affairs area—to accomplish the mission of the institution.

JUDGMENT: Compliant

STATEMENT OF RATIONALE FOR JUDGMENT OF COMPLIANCE

Southwest Texas Junior College provides a sufficient number of qualified staff with appropriate education or experience in the student services area to accomplish the mission of the institution. Student Satisfaction survey results indicate satisfaction with support programs, services, and activities. SWTJC serves a diverse student population and has a strong Student Services department that meets the needs of its students.

Southwest Texas Junior College supports its staff members who aspire to continue their education in pursuit of advanced degrees or advanced training. SWTJC has recently signed a partnership with Sul Ross State University – Rio Grande College to provide all SWTJC employees tuition discounts as a way to encourage and support their continued education. Professional development opportunities are also offered through our professional development office and departmental trainings.

SWTJC’s Student Services are administered by the Vice President of Student Services, who is primarily responsible for the delivery of a wide range of student support programs, services, and activities described in detail in Core Requirement 2.10. The structure of SWTJC’s Student Services is illustrated in the Organizational Chart and includes the following departments: Admissions/Registrar’s; Advising and Counseling, Library, Student Activities, Testing; Financial Aid, Outreach services (that include Crystal City, Pearsall, Hondo, and Medina Valley), TRIO Student Support Services, , Tutoring, Writing centers, and Disability services. These student services are provided to all students regardless of location or modality of teaching. Ongoing training is provided for center staff to improve support services to students.

Student Services staff members possess the appropriate education, experience, and/or training for the positions they fill. Staff members attend conferences and professional development workshops in their areas of expertise to stay abreast of current issues, regulations, and trends. Student Services staff, titles, credentials, and job descriptions are outlined in the chart below:

Name		Title		Credentials
Student Services
Margot Mata	Vice President of Student Services Job Description Resume		A.A. B.B.A. M.Ed.
Admissions & Registrar’s
Luis Fernandez	Director of Admissions & Registrar Job Description Resume		A.A. A.A.S. B.A.A.S. M.Ed.
Steve Martinez	SIS Coordinator/Veterans Advisor & Certifying Official Resume		A.A. A.A.S. B.A.
Advising & Counseling Center
Lorena Lopez	Director of Advising/Counseling Job Description Resume		A.A. A.A.S. B.A. M.Ed.
Donald Merritt	Counselor Resume		B.B.A. M.Ed.
Elsa DeHoyos	Counselor Resume		A.A. A.A.S. B.A M.Ed.
Yesenia Silva	International Student/Academic Advisor Resume		A.A. B.A M.Ed.
Brenda Hoffman	Counselor Resume		B.A. M.A.
Sonia Flores	Counselor Resume		A.A. B.A M.Ed.
Claudia De La Garza	Student Life Coordinator/Academic Advisor Resume		B.A.
Marilyn Casson	Counselor Resume		B.A M.Ed.
Eva De Anda	Student Life Coordinator/Academic Advisor Resume		A.A. A.A.S. B.A.A.S M.B.A.
Financial Aid
Yolanda Yvette Hernandez	Financial Aid Director Job Description Resume		A.A. B.A M.Ed.
Cynthia Martinez	Senior Financial Aid Advisor Resume		A.A. A.A.S. B.B.A
Isabel Ybarra	Financial Aid Advisor Resume		A.A. B.B.A.
Barry Zimmerman	Financial Aid Advisor Resume		A.A. B.B.A
Janelle Fernandez	Financial Aid Advisor Resume		B.A.
Sonia Adan Medina	Financial Aid Advisor Resume		A.A.S.
TRIO Student Support Services
Albert Alonzo	Student Life Coordinator/Academic Advisor Resume		A.A. B.B.A. M.Ed.
Luis Ruiz	Student Life Coordinator/Academic Advisor Resume		A.A. A.A.S. B.S. M.S.
Outreach
Michelle Torres	Outreach Director Job Description Resume		A.A. B.A M.Ed.
Damacio Sanchez	Outreach Coordinator Resume		A.A. B.B.A.
Concepcion Silva	Outreach Coordinator Resume		A.A. A.A.S. B.B.A.
Student Success & Engagement
Randa Schell	Director of Student Success & Engagement Job Description Resume		B.B.A. M.Ed.
Ana Lisa Conde	Student Success Coordinator Resume		B.A. M.Ed.
Krystal Silva	Disability Services Coordinator & Writing Center Coordinator Resume		A.A. B.A.
Stephanie Cerna	Student Success Coordinator Resume		B.S. M.Ed.
Claudia Valdez	Student Success Coordinator Resume		B.A. M.Ed.
Testing Center
Melissa Deleon	Testing Center Coordinator Resume		B.A. M.S.
David Conde	Testing Administrator Resume		B.B.A M.B.A
Library Services
Karen Baen	Library Director Job Description Resume		A.A. B.S. M.S.
April Cole	Librarian/Outreach Coordinator Resume		B.S. M.S.
Crystal City and Pearsall Center
Cruz Mata	Crystal City Site Coordinator Resume		A.A. B.A M.Ed.
Idalia De La Cruz	Student Success Coordinator Resume		B.S. M.Ed.
Hondo Center
Concepcion Silva	Hondo Site Coordinator Resume		A.A. A.A.S. B.A
Medina Valley Center
Rita Lopez	Medina Valley Site Coordinator Resume		B.A.
TRIO Educational Opportunity Center (EOC)
Diana Garcia	EOC Director Job Description Resume		B.A. M.Ed.